Frequently Asked Questions
Everything you need to know about your ACwO experience.
What is the standard delivery timeline for my order?
Most orders are processed within 24 hours. Depending on your location, you can expect delivery within 3 to 5 business days. You will receive a tracking link via email once your package has shipped.
Does ACwO offer a warranty on electronic products?
Yes, all ACwO electronics come with a standard 1-year limited manufacturer warranty that covers any functional defects or hardware issues under normal usage conditions.
What is your return and exchange policy?
We offer a 7-day hassle-free return policy for products that are defective or damaged upon arrival. Ensure the item is in its original packaging with all accessories included to qualify for a full refund or replacement.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI payments, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes across the country.
How can I track the status of my shipment?
Once your order is dispatched, you can track it through the 'Track Order' section on our website using your order ID and phone number, or by clicking the link sent to your registered email.
Are ACwO products compatible with both iOS and Android?
Absolutely. Our wireless audio and smart wearable products are designed with universal Bluetooth technology, ensuring seamless connectivity with both iOS and Android devices.